BPO And Digital Solutions
Our model will allow you to quickly grow in both capacity and quality of your processes, reaching pitch performance and guaranteeing a competitive advantage for your company.
We Take The
Customer Experience To Another Level
We are experts in integrating technology, proving systems, and people to provide innovative solutions in BPO processes and customer experience, whether from the traditional or digital world.
Technological Platform
Cloud Technology Solutions
Our Contact Center platform is a technological solution 100% cloud-hosted that has the highest quality standards and world-class technical characteristics.
We have a reliable and secure availability of easy and quick implementation for any need related to business processes that include calls, email and chat, among others.
This service has intelligent routing of incoming calls, real-time contact management, predictive and progressive dialer, call-out campaigns preview, simultaneous management of incoming and outgoing calls, historical and real-time campaign reports, 100% voice recording, possibility of screen recording in the cloud and screen surveillance for QA.
We Integrate All Contact Channels
Our technology allows us to increase the customer experience by integrating all contact channels, allowing the Contact Center agent to carry out all interactions from a unified interface, also having information prior to customer management.
"We work with the agility of a Contact Center, the creativity of a marketing agency and the innovative mentality of a startup"
Yes, I want to work with Agility Metapreneurs